What is automation testing and why is it important? 

Haider Ali

Automation testing

Automation testing is where software tools are used to execute pre-scripted tests on an application before it is released into production. One way to look at it is the scaling up of quality assurance and checking for bugs.

It’s become a pillar of modern software development. It operates as a sort of unseen engine that helps drive aster and higher-quality software, in part thanks to the hyper-competitive market. It’s far from a luxury and has instead become a necessary tool for any firm serious about implementing agile methodologies. 

The core concepts of automation testing

Automation testing is right at the heart of a successful Continuous Integration/Continuous Deployment (CI/CD) pipeline. Over half of development teams are thought to have adopted DevOps practices. It wasn’t always this way, and it’s a figure that keeps rising. 

There are of course limitations inherent to manual testing, which cannot match the speed or repeatability of automated checks in complex systems. One trend in 2025 has been the exploration of AI-assisted testing, as these help overcome any limitations of the automation (lacking in contextual nuance).

These newer systems can handle tasks autonomously and analyze real user behavior to generate the tests and maintain stability. So, if there were any areas of the traditional automation testing left under-tested, the AI model may pick up on this by tracking human behavior. 

Exploring these capabilities often requires a strategic partner because it’s new territory and existing in-house teams aren’t likely to have this expertise. Service providers like Qalified.com offer the niche expertise so that you can integrate comprehensive, AI-driven automation directly into the development lifecycle.

Why automation testing is no longer optional

It’s not surprising to see the value of automation testing translate to business advantages. Time-to-market is so important in 2025, and this is one of the most effective ways to accelerate it. 

Research is slowly coming out, and one report found that automation can reduce testing time by as much as 70%. And, it’s not just the frequency of release cycles, but their predictability in keeping stakeholders happy. The speed gains do not come at the cost of quality either. In fact, a majority of organizations report huge improvements in application quality after adopting automation. The financial implications are unsurprising, with some analyses showing an average return on investment of 301% across three years, while others find it easier to gain funding due to their ability to reach launch timelines. 

It’s important to recognize what’s gained from freeing up the time of skilled engineers, who can then spend less time on repetitive manual tasks. It let’s them focus on more high-impact areas like exploratory testing and strategic quality improvements. 

Enrich your scroll with one more read we think is worth it.

Who’s making an impact in the automation testing market

The automation market is quite new, particularly given the infancy of AI’s involvement, so the industry leaders are yet to mature and settle. But, there are still many providers to choose from, such as Qalified, who offer end-to-end testing solutions that help guide clients from initial ROI analysis through to implementation and maintenance of these automation frameworks. 

The market has surprisingly matured into distinct specializations already. ImpactQA is a global software testing and QA consulting firm that has moved to a strong focus on AI-based test automation. Its performance engineering and set of services are helping firms in healthcare and BFSI. 

QualityLogic is a US-based company with over 35 years of experience. It provides onshore and customized QA solutions with deep expertise in areas like streaming media and smart energy. 

Finally, QASource, which is headquartered in California (again with offshore offices), is a software testing company that focuses on providing dedicated offshore quality engineers who integrate with client development teams to handle everything from performance testing to security.

Staying strategic 

A successful automation initiative all about being forward-planning, rather than ad-hoc scripts. 

The first step is always to establish not just a sense of scope, but a measurable one, and prioritize the automation of high-value, repetitive test cases – this means balancing impact with repeatability.

Not all tests can or should be automated (though, AI is pushing the boundaries on this, which is why we can separate traditional automation plans with evolving AI-driven ones). A thorough analysis is going to be needed so you can identify candidates that will yield the highest return. 

The selection of tools and frameworks is also important as it must align with the application’s technology stack, the team’s existing skill set, as well as long-term maintenance goals. There has undoubtedly been a rise in low-code and no-code platforms, and this has made automation more accessible to non-developers and can accelerate script creation (AI, here, can play a different role in that it helps generate scripts). 

But ultimately, the most important element is going to be creating a culture of quality where developers and QA engineers (be it with a service provider or in-house) collaborate well with each other.

Before you head out, don’t forget to check out some of our other great reads!